Passenger Ground Services | IATA Courses in Dubai

 For enhancing the dissemination of information, WingsWay is a top innovator in the field of skills.

Through classroom instruction, hands-on experience, and the development of leadership skills, Wingsway’s training methods and experienced trainers unlock students' latent potential and convert them into worldwide greatness.

Our associations include well-known and widely respected certifying agencies, including 

1.      Canada's IATA is the International Air Transport Association.

2.     The Chartered Institute of Procurement & Supply is based in the UK.

3.     The American Purchasing Society (APS) will develop knowledgeable and qualified employees who can meet company requirements across the world. 

What you will discover:

After finishing this course about passenger ground services, you will be capable enough to: 

1.      Recognize the operations of airports and airlines as they relate to the provision of passenger services.

2.     Find out how to check in and board passengers, luggage, and those with special needs.

3.     Interpret the relevant regulatory specifications for the carriage of passengers and baggage

4.     Recognize the workings of computerized reservations and departure control systems.

5.     Transporting people and their belongings in a secure manner

6.     In a challenging consumer-facing situation, provide exceptional customer service.

7.      Discover the newest technology advancements in passenger services.

8.     Improve the experience for current and potential businesses trying to acquire and retain informed, high-performing staff 

Course materials:

The following are some of the major subjects covered in this course:

1.      Overview of airport and airline activities

2.     Functions of the Departure Control Systems (DCS) and Computer Reservations (CRS)

3.     Processes for checking in passengers and their bags (airport and off-site)

4.     Boarding processes, luggage and passenger conditions, and flight close-out message

5.     Passenger service agents are aware of the dangerous goods restrictions

6.     the control of passenger interactions

7.      techniques for transporting passengers and their luggage in the air

8.     improved passenger convenience, cutting-edge technology, and job possibilities

Who should go?

This programme is suggested for:

1.      airline employees who provide passenger services

2.     Staff from airport operators providing passenger services for ground handling agents

3.     Personnel from the Civil Aviation Authorities providing passenger services

4.     Anyone interested in becoming a Passenger Service Agent should read this. 

Wingsway academy provides the best IATA courses in Dubai. Checking it out is worth it.


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